E-mail Hosting Features

We will help you move your domains, users and e-mail data with no downtime and at no cost

Our Private Concierge migration service renders moving your users to PolarisMail a breeze. One of our engineers will walk you through all the details and set up a migration plan with you.

The move itself will be transparent to you and your users with the following guarantee:

• Exact replica of your current setup
• No downtime
• No lost e-mails
• No delayed e-mails
• Transfer of contacts, calendar items, tasks & notes
• Free of charge

Dynamically allocated storage:

Each customer receives a total storage pool equal to Number of Users X 25GB. This means that as the Administrator you can create mailboxes of different sizes depending on your needs. Some users may only be allocated 10GB while others can have 50GB for example.

The Webmail doesn’t need additional setup and you can access your mail from any computer or device, without installing other applications.

Our primary Webmail is GroupOffice which is available for both Basic and Enhanced mailboxes.  You can access the demo account here.

To access your Webmail follow the instructions in our wiki to setup your webmail DNS records. After that you’ll be able to access your mailbox using a link such as webmail.mydomain.com .

Group Office Webmail has a modern AJAX interface, full GroupWare capabilities – Shared Calendars, Addressbook, Tasks, CalDAV and more.

Find out more about our webmails and access our online demos here.

We will continue supporting the existing versions of Afterlogic, Horde and Atmail but won’t provide updates for them, except for security fixes.

Your data is safe with us. Our multi-layered backup system ensures the safety of your data at all times.

We took good care of your data so that you don’t have to! We make copies of your data every second through RAID technology. Furthermore, we take snapshots every night and keep them on a rotating loop for up to 14 days. Each week we make a backup that is stored off-site in a secure location. We keep up to 1 month of backup data.

We can also provide you with an e-mail archive for your company in order to meet the most stringent compliance laws such as Sarbanes-Oxley. Contact one of our representatives to discuss your options.

Archiving

Each user has a special ARCHIVE folder in their IMAP account that holds a live, read-only archive of the previous 30 days. Every message in every folder is kept in case you accidentally erase something important.

Read here more details about our back up solutions

Do you need to consolidate all your domains into one and only have one mailbox to verify instead of 5 ? Domain Aliasing lets you do just that. Every e-mail account, alias or list that you create within your main domain will automatically be valid for all the define Alias Domains.

Whenever someone e-mails [email protected] , the e-mail will be delivered to [email protected] and Joe only has to check one mailbox.

With Shared Folders you can easily grant specific access to your e-mail folders to your co-workers. You can decide which user can view which folder and if they can only view it or also modify it.

The folders shared by others with you will be available under a special folder called ‘shared’ in your IMAP folders list.

Since the Shared Folders is an IMAP level feature, this functionality is available in both your e-mail client and Webmail, wherever you are.

No ads and no mining of your e-mail data.

Our webmails are completely ad-free and your e-mail data is private – we don’t scan for keywords for marketing purposes (or data mining).

With PolarisMail you can easily brand all the interfaces with your name and logo. Your users or clients will see a familiar name that they already trust.

We also offer a private domain name that is not visibly linked to our company and which can be used for the various e-mail configurations.

Customize forwards, aliases, out of office replies, delivery rules, restore e-mails that you accidentally deleted and many more functions available.

You can access our Control Panel directly from your webmail or by accessing cp.emailarray.com

Redirect incoming messages to specific folders or other e-mail accounts based on user-defined rules.

With Incoming Filtering Rules you can redirect incoming e-mail messages based on certain criteria: From, To, CC, Subject, Size, List-Id. Messages can be redirected to specific folders within each mailbox or can be sent to other e-mail accounts.

Or you can blacklist it to be sure their e-mail will be blocked and will go straight to your Spam folder.

User Extensions allows you to uniquely extend your e-mail address in order to create disposable addresses. Extensions take the form [email protected] and can either be defined by the user or left as wild cards.

They can also be very useful when dealing with shared mailboxes but when you still need to address someone in particular. A support team will have the address [email protected] but an individual user from the team can give out [email protected] as his address.

You can access the demo account here.

You can add all your other IMAP accounts to our Webmail interface and manage them all from one easy to use location.

Bring all your IMAP accounts under one roof. Our Webmail interface supports multiple IMAP accounts and multiple identities for sending e-mail out. You no longer have to log to different websites in order to check your business or personal accounts.

Each account can use separate SMTP servers, supports unique signatures and address books!

View all the important information in one easy to access place.

Summary Page

The Summary page in Polaris Mail is your launch pad for all your most important daily tasks. And that’s why it’s the first page to greet you when you log into your account.

On the summary page, you get direct access to your inbox and can start reading and answering your email right away. You can also quickly and easily view and make changes to your appointments, tasks and notes etc. through any other portlets you mount on the page. ‘Portlets’ are small movable boxes you can place on your summary page, each of which acts as a ‘portal’ to the most frequently used utilities.

The Portlets

Using the ‘Add’ button at the top of the page, you can control which portlets you want to have displayed on your summary page. All the portlets come with an arrow button that you can use to expand or collapse them. You can also drag and drop them anywhere you want on the page. There are 6 different portlets you can choose from:

E-mail

The email portlet is displayed by default. It shows the most recent email from your inbox (and any other email folders of your choice) but you can use the navigation buttons at the bottom to access older messages. The best thing about the email portlet is that you can read and answer your email right from the summary page. Each message is displayed using its ‘subject’ and name of sender. When you double click on any one of them, the whole email opens in a dialog box. Once you are done reading, you can click on ‘Reply’, and compose and send your message straight away. You have access to all common email commands like ‘address book’, ‘attachments’ and ‘print’ from within the dialog box so you don’t have to leave the Summary page to stay on top of your email.

News

The News portlet lets you add your favorite RSS feeds to it so you can start your day by reading the latest news from your favorite channels and media sources. You can use the ‘Configure’ button at the top of the portlet to add your own RSS feeds. The labels you give to the feeds shows up as tabs in the portlet and you can use the tabs to switch between updates from all your added feeds.

Notes

The Notes portlet lets you quickly type in or copy-paste anything you need to make a note of. For instance, suppose you come across a quote somewhere on the Internet that you really like and want to save for later use. You can just copy the quote and drop into the Notes portlet where it will stay comfortably with the rest of your notes.

Appointments

The Appointments portlet shows any upcoming appointments you might have that you previously added to your calendar. This portlet is really useful because even if you don’t check the calendar page, you would still be reminded of your appointments for the day if you have the portlet mounted on your summary page.

Tasks

Like the ‘Appointments’ portlet, the ‘Tasks’ portlet shows your pending tasks that you previously added to the Tasks page. The ‘Tasks’ portlet acts like a handy little to-do list helping you stay organized and reminding you of all you need to get done- and by when. Once you complete any of the listed tasks, you can simply check mark it in the portlet and it will disappear from your task list.

Projects

The ‘Projects’ portlet lists the name, customer, manager, deadline, budgeted units and any other columns you choose for all your projects (which you can manage on the projects page). Using the configure button, you can choose if you want to see only ongoing projects in the portlet or complete ones as well. When you double click on any project, a dialog box pops up that lets you view its details and make any changes.

In addition to the six portlets discussed above, there’s one other kind of portlet that displays information exclusive to the Summary page. It’s the Announcements portlet and you can add it from the ‘Manage Announcements’ button at the top of the Summary page. The Announcements portlet lets you display a message of your choice on the Summary page for as long as you want. It can be used for example by Administrators to broadcast messages to all the users.

Although we offer full SSL & TLS encrypted transport in between our servers and you, e-mails might still be transmitted in unencrypted format to remote mail servers that don’t support encryption.

If you are worried about this possibility, you can opt for having end-to-end encryption using either PGP, GPG or S/MIME directly from your webmail interface.

After 300 e-mails have been sent from your account, you will receive the following error message when attempting to send further messages: “462 Daily send limit reached. Please try again tomorrow”.

If you need to send more than 300 messages per day as part of your regular operation, please contact us at : [email protected]

All Basic and Enhanced mailboxes are limited to a maximum 50GB quota.

Once a folder reaches more than 10.000 email items, emails older than six months are automatically placed in the Archive folder.